Terms & Conditions

By accessing and using our website, you agree to the following terms and conditions.

1. General

This website is operated by Sinbad Supermarket. By using our website or placing an order, you agree to be bound by these Terms & Conditions.

2. Orders

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.

3. Pricing

All prices are listed in Kuwaiti Dinar (KWD). Prices may change at any time without prior notice.

In case of pricing errors, we reserve the right to cancel or adjust the order accordingly.

4. Payment

Payment must be completed using the available payment methods at checkout or through approved payment channels such as secure payment links.

5. Delivery

Delivery is available in selected areas across Kuwait. Delivery times are estimated and may vary depending on location and operational conditions.

For full delivery details, please refer to our Delivery & Areas page .

6. Returns and Refunds

Returns and refunds are subject to our Return Policy. Customers must follow the conditions stated in the Return Policy page.

7. User Responsibility

Customers are responsible for providing accurate information including delivery address and contact details. We are not responsible for delays caused by incorrect information.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

10. Contact

If you have any questions regarding these terms, please contact our team for assistance.

Need help or clarification?